Jackie Pretty

Jackie is very smart and down to earth. She has one of the highest scores during our training exams. She's very independent and reliable. I had the opportunity to listen to her call during the time when I had problems with my online access and was unable to take calls yet. She is very pretty not only with her smile but also with her attitude which makes me wonder why she is still single. She's not just any woman but also a lady. Don't be afraid to say hi when you see her around.

The Final Shift

You've given your best and invested a lot in your work. It sometimes happens that things don't always work out. You may not be getting properly compensated for your work. Maybe you just don't see yourself in the company. Whatever the case may be, it would be better that you leave gracefully.

Before you decide to submit that resignation letter, you must first think about the options that you have available. Do you have new employment available? Have you saved enough to get you through a transition of jobs? Have you exhausted all actions to work things out in the office? Once you've considered all of this you'll at least be empowered with options.

Now just because you're leaving the company it doesn't mean that you can go bad mouthing people and leave without notice. It is not professional and reflects badly on you as a person. Do the right thing and submit your resignation letter and serve any remaining work days before the effective date of your resignation. Try to reconcile any differences you have if possible. Taking these steps will ensure that you'll not only have a better reference for your next job but also leave you with an option to return.

Process your exit papers and do all that is required as soon as possible. Delaying action would only restrict your movements.

When you've had your final shift. Take what you have learned and move forward.

Don't mess with her or Shie will mess with you.

Shie is one tough cookie if I ever saw one. She brushes of pressure and works effortlessly with her customers even when they act tough. She also tells the funniest jokes that has our team leader rolling.

I wish I could have spoken to her more as I only realize now that she is a person with a lot of sense and insight.

She's always cool, calm and collected. I'm glad she's there to watch our back.

Perception Management

Perception management is about building up your image that would create a positive response from other people. In the corporate setting, it is used to set a person up for better career opportunities and good working relationships. This is not about sucking up to your boss because it doesn't always work and could potentially backfire. It's about putting your best foot forward and being a the person that the company can rely on.

You should not try to pretend to be someone you're not in order to maintain good perception management. The following are practices I've observed from others and try to incorporate.

1. Listen when they say "Cleanliness is next to godliness." This does not only pertain to your work station but your personal hygiene as well. You don't want people talking behind your back about how you smell. It creates a more pleasant impression and shows that you can take care of yourself. This is also needed for a healthy lifestyle.
2. Observe courtesy and proper language in the business place. Even if you have a close relationship with your peers, it would be prudent to use language appropriate for work. This would allow others to take you seriously when you need to talk about important matters.
3. Give a little more than what is expected of you. If they need people to do overtime or there's a project that needs work, volunteer if you can afford to. This shows that your concern for the company and your future in it. Don't take work that you can't handle though. Doing an excellent job in task assigned to you can also give amazing results.

You don't need to make drastic changes to your persona. You just need to be yourself and let your best characteristics shine.

The Trainer

I owe a lot to Dimples. She was our trainer for culture training. She corrected a lot of slips and mistakes in my speech and accent. I still have a lot of room for improvement but I'm now able to minimize my mistakes. Dimples is strict in her class and takes her work seriously. This actually works to the advantage of her students. I've known her before I entered the same company and she still takes me by surprise when I see her. She's a very compassionate person with virtues matched only by her beauty.

Lord Of The Land

Putchie was meditating his fate during his stay in Baguio. The failure of the aeronautics program made him realize that maybe his fortune lies elsewhere. While sitting lazily on the fields, he was inspired to enter the agriculture industry. He started out as a farm hand doing menial jobs like tilling the soil, planting crops, taking care of farm animals etc. At first, he was getting a sense of accomplishment being able to do things he has not done before. This did not last very long though. He was the breadwinner of the family and he was not making enough money to support them. He also found that he needed excitement which he could not find in agriculture.

Augusto Ortega

Augusto Ortega could possibly be the best agent out there but unfortunately his frail health makes him vulnerable to sickness and injury. This condition has accosted him his attendance. There are times when he would have to stay home for weeks. He is forced to fight boredom playing Cabal during these miserable times. He would sometimes confess that he is sometimes embarrassed that he couldn't attend work and is worried of how this may affect the team. He is however indispensable as his knowledge of the system is extraordinary and has even won an award for his performance. His pursuit for excellence and diligent work is inspirational throughout the floor. I wish you good health my friend.