Meet Joe Black

Jonathan Pira, better known as Joe, doesn't resemble Brad Pitt in any way. What they do have in common is a great personality and a lot of depth. His approach to customer service is very direct and no nonsense. I heard he once told a customer "Mam, are you going to cry or are you going to pay?" and "If you want to have service, you have to make sacrifices." People may sometimes mistake his attitude as being mean but he is just being assertive. He probably has the highest quality score in our batch and consistently performs. When he isn't taking calls, you will find that Joe is mild mannered, religious, and a gentleman. He talks about his commitment to God and relationships with passion and intensity. A man of complexity and excellence, he will always be among the best.